Hyster enjoys a different relationship with all our clients. We attempt to create total customer satisfaction created through world class manufacturing. Our objective is to foresee the requirements of each and every client in addition to address them with lift trucks that provide the reliability, the value and the performance which they need.
Hyster completely believes in starting with the client. The company performs annual focus groups and provides on-going voice of customer research which is conducted both on line and in the field. We have more than 400 design engineers to translate that input into intelligent designs by applying our rigorous review gate process. Virtual prototype builds and advanced tools help ensure the best machine practices come together. Other advanced tools like for example dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our equipment are subjected to physical, environmental and virtual tests, in order to guarantee the lowest cost of ownership and total dependability. Not only do we test against our own standards, but we are always testing against the competition's products too. Our final tests happen in real-world customer applications so as to make certain that our products have met our highest standards.
Demand-Flow Manufacturing That is Lean and Smart
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total client satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality Every Time
To initiate quality from the beginning, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage production flow. The MES coordinates line activities like for example quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits actually hold every worker responsible for constant quality, along with the 5s workplace organization in place to help us achieve it.
Hyster offers a variety of excellent features as standard with our products. By remaining committed to our focus on both quality and safety, and by being innovative from start to finish, we provide several of the best material handling machines on the market. These are just a few of the reasons the company has become a leader within the industry.